CLIENTS FEEDBACKS
911ADV impressed the client with their seamless and professional processes. The client also appreciated how the vendor provided quick feedback and delivered timely outputs, making the firm feel they were always a priority. Moreover, the vendor communicated in a polite and friendly manner.
What did you find most impressive or unique about this company?
- We were impressed with the way they communicate with customers. You would feel that you were always a priority. very fast feedback.
Are there any areas for improvement or something 911ADV could have done differently?
- non. all good
(from Clutch review)
Kateryna Dmytrieva
PR Manager, Sumitec Ukraine
What did you find most impressive or unique about this company?
- The most notable aspect of 911ADV is their unwavering dedication to customer satisfaction. They go above and beyond to ensure that their clients feel valued and important throughout the entire project. Regardless of the size or complexity of the task at hand, they consistently deliver exceptional service, treating each project with equal care and attention.
Are there any areas for improvement or something 911ADV could have done differently?
- While working with 911ADV, I have found their services to be consistently excellent. On rare occasions when there was some need for improvement, they've always swiftly resolved the situation upon receiving feedback. Their responsiveness and willingness to address concerns ensured that the final deliverables met the highest standards of quality, further demonstrating their commitment to client satisfaction.
(from Clutch review)
Iryna Gerasymenko
Project Officer, UNDP Ukraine
What evidence can you share that demonstrates the impact of the engagement?
- 911ADV’s pricing was competitive, and that was important to us. On top of that, they offered great quality. We were able to cover all of our requirements and cut other supplies, resulting in cost reduction.
How did 911ADV perform from a project management standpoint?
- They were always within our budget, and their work fit the company’s needs in terms of financial planning. Moreover, they delivered everything on time. They even delivered at night whenever we had urgent matters or events. To communicate, we mainly used emails and phone calls.
What did you find most impressive about them?
- I liked their creativity and responsiveness. We wouldn’t be able to find other companies in Ukraine that could deliver such creative work on a budget and in such a short period of time.
Are there any areas they could improve?
- They could expand into other countries.
Do you have any advice for potential customers?
- Give 911ADV a chance to show their creativity and work.
Then, you will see results.
(from Clutch review)
Iryna Lager
Former General Manager, Lexus City Plaza
Why did you select 911ADV over others? - Pricing fits our budget. Good value for cost. Rapid result
Describe the scope of work in detail. Please include a summary of key deliverables.
- Various box arts, brochures and flyers
Describe their project management. Did they deliver items on time? How did they respond to your needs?
- They are always on time; they are incredibly fast. Whenever I need something done fast, I call them.
What did you find most impressive or unique about this company?
- price-wise cheap, quality is high, and result is very fast!
Are there any areas for improvement or something 911ADV could have done differently?
- Invoicing is also very fast :P and there is not much patience with this. Frequent reminders, even before the deadline is expired. So a bit more trust that I, the client, will pay. But for me, these are minor details.
(from Clutch review)
Mathijs de Kleer
Medical & Development Manager, Eurodrug Laboratories
We are working with "AZET GROUP" for 3 years. During this time, a variety of projects was fulfilled: from printing of the annual catalogue "The Green Book of Beauty" and promotional materials, to production and installation of posters in retail stores. Quality, efficiency, service, ability to find optimal solutions are distinguishing features of "AZET GROUP" team.
Anna Zaptalova, General Manager, YVES ROCHER Ukraine
With all the richness of choice we don't even try to look for alternatives to Azet Group as a whole, and particularly Marina Tolochina. Cooperation on a number of projects showed professionalism of the highest standard: creativity, clarity, flexibility, patience and quick reaction. It's a great pleasure to work with you, thank you.
Olga Mischenko, Food & Drinks Manager, Radisson Blu Hotel, Kyiv
The most important factors when dealing with a company are production quality and service provided. One of the important points that I would like to note when dealing with «Azet Group», and particularly the manager Marina Tolochina, is a 100% output during order execution, ability to listen, efficiency and accuracy of order fulfillment, as well as feeling yourself a priority client. The promotional products quality meets expectations, which is very important to me as the customer.
Tatiana Shutova, Head of sales and marketing department, CITYHOTEL
Our hotel cooperates with "Azet Group" since July 2012. During this time we've carried out a lot of different types of work: guest books, menu for restaurants, drink coasters, souvenirs and much more. I always appeal to ''Azet Group" with something complicated and I know that everything will be done quickly, efficiently, professionally and what is more important - at a reasonable price. It's always a pleasure to work with account-manager Tatiana Shestopal. It is seen that the company (including management) takes care of the customer.
Yuliya Panchuk, Marketing & Communications Manager, Ramada Encore Kiev
I can always ask AZET Group about any kind of corporate souvenirs.Thank you for your professionalism and customer oriented management! It is pleasant to work with a reliable partner.
Yana Dekhtar, marketing manager, Synevo
I was deeply surprised that even when an order is completed and delivered to a customer, Eugene and his colleagues continue to work on improvement of the product to be ready to provide technologically perfect result to the customer within the next order. Such fully client-oriented approach lets me recommend Eugene as an outstanding service provider and a professional with very focused and detailed view on the things he is dealing with. I am strongly recommending him as a person, with trustworthy business word.
Sergiy Fedoryk, CEO, Target Construction (2009-2011)
PUMA Ukraine cooperates with "AZET Group" since 2007. During this period, was successfully implemented a number of campaigns, both in Kiev and other Ukrainian cities. The company has established itself as a reliable contractor who clearly understands the task and delivered skillfully allocates the necessary resources, making efforts to minimize the costs of the client. The company's management demonstrates commitment to the client's business.
Arthur Odesiuk, marketing manager PUMA Ukraine
Pleasure to work with a company that is able to quickly and accurately identify customer needs, as well as take the initiative and offer their own non-standard solution. Having experience working with European companies, it should be noted atypical for Ukraine - the approach AZET GROUP employees to communicate with the customer. It can truly be called - the European level of service.
Aleksey Mikhalchuk, DHL, BPO Manager
Our collaboration with AZET group has always been a successful and productive. What we really like as a client, in collaboration with AZET group - is the lack of need for strict control of the customer in the intermediate stages of the project. This function executes successfully and competently by account manager, which provides a full report at the finish of project.
Aleksandra Afanasyeva, Communication spacialist, UN in Ukraine (2007)
Pleasure to work with a company that always does what it declares! We really have been "saved" by the help of speed and high quality service offered by Advertising Rescue Service of AZET Group:-) Professional and personal thank you!
Illya Onishenko, marketing director, Kyiv Mohyla Business School (2008-2010)
It's amazing how exciting, unusual, and well planned corporate holiday can be. AZET Group brilliantly fulfilled its task of organizing the celebration of the anniversary of the founding of our company. For me as a leader, have been especially valuable offers from AZET Group on "ideological" fullness of the event. The holiday was memorable, unusual and very soulful.
Svetlana Kovalenko, director Ecolan Ingridients
A representative office of Tenneco Automotive Europe n.v. expresses its deep appreciation to the advertising agency AZET Group for creative design and technical support of the corporate website.
Konstantin Liorek, Head of a representative office in Ukraine and CIS countries
